Question 1

WHAT KIND OF SERVICES DO YOU PROVIDE?

Accepted Answer

We provide most hair and barber services like haircuts, blow dry styles, hair color, highlights/foils, professional treatments, extensions, and more! We also provide red light therapy and uv tanning! If you had a certain service or specialty in mind, give us a call and we can match you with the stylist that will work best for you.

Question 2

DO YOU ACCEPT WALK-INS? HOW DO I BOOK AN APPOINTMENT?

Accepted Answer

We do accept walk-ins, but availability is limited and not guaranteed. We recommend booking an appointment in advance. You can book an appointment in person, by phone, or online. Light therapy services are only available to book in person or by phone. To book by phone, please call 209-579-7070. To book online, click the “book online” tab in the menu above.​​

Question 3

DOES MENA AND CO. HAVE A CANCELLATION POLICY/FEE?

Accepted Answer

Yes, we reserve the right to charge 50% of the cancelled service(s) if the appointment is cancelled less than 24 hours before or if there is a no-show. Any service that requires more than 2 hours will require a card on file. All services booked online require a 50% deposit that will be used as store credit when the service is completed. If you need to cancel an appointment, please give us a call at 209-579-7070.​

Question 4

ARE MENA AND CO.'S SERVICES AND PRODUCTS GUARANTEED?

Accepted Answer

Yes! We guarantee you will love your service and/or products. If you are not 100% satisfied, we will make it right. If you are unsatisfied with a service, we offer to correct the service with the same stylist or a different one, or we will refund the service. If you are dissatisfied with any product, we will offer an exchange or return within 30 days of purchase with minimal to no use.Learn more about our return policy here.

Question 5

SHOULD I HAVE A CONSULTATION BEFORE I BOOK AN APPOINTMENT?

Accepted Answer

Whether you are new to Mena and Co. salon or are a regular, every appointment starts with a consultation. If you are looking to make a dramatic change, have box dyed hair, or are unsure of what service(s) you are looking for, we recommend booking a consultation. If you are interested in extensions, we require an extension consultation to color match and pick what type of extensions would work best for you!

Question 6

WHAT IS INCLUDED IN YOUR HAIRCUTS?

Accepted Answer

Our haircuts include a wash, cut, and blow dry/blow out style. If you add a gloss, treatment or flat iron/curls, there will be an additional cost. If you opt out of a wash or blowdry, the cost is still the standard cost of a haircut. If you just trim the bottom of your hair, it is still considered a haircut. We have bang trim services for in between cuts, if necessary.

Question 7

DOES MENA AND CO. HAVE GIFT CARDS?

Accepted Answer

Yes! We sell Salon gift cards that can be used on all services, products, and boutique clothing. Mena and Co. Salon gift cards can be purchased in-salon or online at the "Purchase Gift Cards" tab above under the "More" dropdown tab. There are also Mena and Co. Boutique gift cards available on menaandcoboutique.com. These gift cards can only be used on Mena and Co. Boutique items. Mena and Co. Salon gift cards cannot be used on the menaandcoboutique.com website.

Contact Us: (209) 579-7070
MENAANDCOMPANY@YAHOO.COM

Frequently asked questions